Privacy policy
Privacy Policy
This policy describes how Nanjing Deyingshan Internet Technology Co., Ltd., operating AVYZELON at avyzelon.com, handles personal information in connection with our online store, purchases, and customer communications.
References to “we,” “us,” and “our” mean the company operating AVYZELON. The information processed depends on how you interact with the store and the services you use.
1. Information We Receive
- Contact and delivery information: your name, email address, telephone number, billing address, and shipping address.
- Order information: purchased products, selected options, order totals, delivery records, returns, and refund requests.
- Payment-related records: payment status, transaction references, and limited payment-method details made available by the payment provider. The provider handles payment credentials according to its own terms.
- Customer communications: messages, product questions, reviews you submit, and photos or documents you provide to support an inquiry.
- Account information: profile and account activity where account features are available and used.
- Technical and usage information: IP address, browser and device details, visited pages, interactions, and identifiers collected through the store's technical services or cookies.
Information may come directly from you, from your use of the store, or from service providers involved in payment, delivery, fraud prevention, and store operation.
2. How We Use Information
We use relevant information to receive and fulfill orders, arrange delivery, process payments and refunds, answer inquiries, maintain order records, and operate the website.
We may also use information to troubleshoot problems, prevent misuse and fraud, understand store performance, comply with legal duties, and establish or defend legal claims.
Where promotional communications are offered, we use your contact information for those messages only as permitted by applicable law and your communication choices. You can unsubscribe from promotional emails without stopping necessary order or service messages.
3. Cookies & Similar Technologies
The store may use cookies and similar technologies to maintain a cart, remember preferences, support checkout, protect sessions, and understand site use. Additional analytics or advertising functions depend on the tools enabled on the store.
Where required, optional tracking requires your consent. Use any privacy or cookie controls displayed on the website to manage your choices. Browser settings can also limit cookies, although blocking necessary technologies may affect checkout or other features.
If advertising tools are used in a way that constitutes a “sale,” “sharing,” or targeted advertising under applicable law, you may exercise the relevant opt-out rights through available privacy controls or by contacting us. Applicable recognized browser opt-out signals will be respected where legally required.
4. When Information Is Disclosed
We disclose information where necessary for the purposes described in this policy, including to:
- Our ecommerce platform and providers supporting hosting, store functionality, and communications.
- Payment providers and fraud-prevention services involved in a transaction.
- Fulfillment partners and carriers that prepare and deliver orders.
- Professional advisers and authorities where disclosure is required or permitted by law.
- Parties involved in a legitimate business transfer, subject to appropriate legal protections.
Some providers process information for their own purposes under their own privacy notices. We do not publish customer contact details simply because a purchase has been made.
5. International Processing
Our operating company is based in China. Our ecommerce, payment, communications, and delivery providers may operate in other countries. Your information may therefore be processed outside the country where you live.
Where applicable law requires safeguards for an international transfer, we will use an appropriate transfer mechanism or other lawful basis. You may contact us for information about safeguards relevant to your data.
6. Retention & Security
We retain information for as long as reasonably necessary for the purpose for which it was collected, including fulfilling orders, handling inquiries, meeting accounting or legal obligations, and resolving disputes.
Retention depends on the information type, the nature of the transaction, and applicable requirements. When information is no longer needed, it should be deleted or de-identified, subject to lawful retention needs and backup processes.
We use reasonable safeguards appropriate to the information processed. No website, storage system, or internet transmission can be guaranteed to be completely secure. Please avoid sending unnecessary sensitive information to customer support.
7. Your Privacy Choices & Rights
Depending on your location and applicable law, your rights may include requesting access, a copy, correction, deletion, or portability of your information; restricting or objecting to processing; and withdrawing consent for processing based on consent.
You may also have rights to opt out of certain advertising-related uses, to use an authorized agent, to appeal a denied request, or to complain to a competent privacy authority. These rights are subject to applicable conditions and exceptions.
Send requests to service@avyzelon.com. We may request proportionate information to verify your identity or an agent's authority. We will respond within the period required by applicable law and explain a refusal where required.
We will not unlawfully discriminate against you for exercising a privacy right. Deleting information needed to fulfill an active order may affect our ability to provide that service, and some records may need to be retained by law.
8. Legal Bases Where Required
Where a legal basis is required, processing may be necessary to perform a purchase contract or take steps at your request, meet a legal obligation, pursue legitimate business interests balanced against your rights, or act on your consent.
Legitimate interests may include maintaining store security, preventing fraud, and responding to customer inquiries. Withdrawing consent does not affect processing lawfully carried out before withdrawal.
9. Children & External Services
The store is intended for general shopping by adults and is not directed to children under 13. If you believe a child has provided personal information without appropriate authorization, contact us so we can investigate and take appropriate action.
Links to third-party services may be available. Their information practices are governed by their own notices; this policy does not control websites or services operated independently of AVYZELON.
10. Policy Updates
We may revise this notice to reflect changes in store operation, information practices, or legal requirements. Material changes will be communicated as required by law. A policy update does not replace consent where new consent is legally required.
Privacy Contact · AVYZELONResponsible Company: Nanjing Deyingshan Internet Technology Co., Ltd.
Legal Representative: Feng Meixia
Registered Address: Room 101, Building 3, No. 5 Gaogu Road, Gucheng Subdistrict, Gaochun District, Nanjing, Jiangsu, China
Website: avyzelon.com
Email: service@avyzelon.com
Phone: 00852-5286303
Business Hours: 8:00 AM – 10:00 PM Daily · Beijing Time (UTC+8)